Remote monitoring
Our 24×7 Monitoring Web Service allows O&M teams and asset managers to monitor the operational status of the tracking control system and its devices, including main parameters and alarms, in real-time and past-time.
This tool provides advanced services, including automatic and customized alerts through Suntrack Guardian.
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What does include our Monitoring Service?
Real-time operational status for the Control System
Daily Availability Score – Uptime
Access to past values, in a customizable time period
Monitoring web service and analytics
Weather forecasts and alarms status
Suntrack® GUARDIAN™ (customized proactive events alerts) and more
CybersecureCloud Storage
Advanced options in Automatic & Customized Alert Notifications
Customers have access to current operational status
Committed to our clients success, we work hand-in-hand with our customer’s teams along every stage of the project.
Our 20+ years of electronics development expertise and our experience with over 800K control systems worlwide, translates into availability, performance and reliability with the Suntrack® Services Ecosystem.
Remote and on-site technical support.
Flexibility to adapt to different world time zones.
Quick response to customer service tickets.
24×7 Service tickets management tool.
