Remote monitoring
Our 24×7 Monitoring Web Service allows O&M teams and asset managers to monitor the operational status of the tracking control system and its devices, including main parameters and alarms, in real-time and past-time.
Contact usThis tool provides advanced services, including automatic and customized alerts through Suntrack Guardian.
24/7
Remote monitoringWhat does include our Monitoring Service?
- Real-time operational status for the Control System
- Daily Availability Score – Uptime
- Access to past values, in a customizable time period
- Monitoring web service and analytics
- Weather forecasts and alarms status
- Suntrack® GUARDIAN™ (customized proactive events alerts) and more
- CybersecureCloud Storage
- Advanced options in Automatic & Customized Alert Notifications
Customers have access to current operational status
Committed to our clients success, we work hand-in-hand with our customer’s teams along every stage of the project.
Our 20+ years of electronics development expertise and our experience with over 1M control systems worldwide, translates into availability, performance and reliability with the Suntrack® Services Ecosystem.
Explore more advanced services
- Remote and on-site technical support
- Flexibility to adapt to different world time zones
- Quick response to customer service tickets
- 24×7 Service tickets management tool